Salesforce is a leading customer relationship management (CRM) platform that allows businesses to combine marketing, sales, commerce, service and IT functions. The technology is designed to improve business relationships and help companies stay connected to customers, streamline processes, and improve profitability. The Salesforce platform provides technology for storing customer and contact information, recording service issues, managing marketing campaigns, and conducting other tasks in a central location.
In this free online program, students will learn Salesforce foundational skills including navigation through online resources and setup of individual Salesforce developer environments. Students will work in their own Salesforce Developer and Trailhead accounts to build a deeper understanding of how to create applications in the Salesforce platform.
Students will take two classes over the course of eight weeks to build their skills:
This is an opportunity to expand your skill set and employment prospects by learning Salesforce fundamentals from industry experts.
Only basic computer skills and a desire to learn the technology are needed; database experience is helpful but not required.
How to Register
Click the button below to be redirected to the registration form for the Salesforce Overview class.
On successful completion of Salesforce Overview class, you will be registered for the Salesforce Fundamentals class.
Deadline to register: October 18, 2020. Chicago Residents Only.
For more information, contact firstname.lastname@example.org, 312-971-6962